🛡️ Player Safety — Always First

Responsible Gambling

Gambling is entertainment. When it stops being fun, it's time to get help. This page provides honest information about problem gambling, self-assessment tools, and free support resources.

Need Help Right Now?

If gambling is causing harm to you or someone you know, free confidential support is available 24/7.

GamCare

0808 8020 133

UK — Free, 24/7

National Problem Gambling Helpline

1-800-522-4700

USA — Free, 24/7

Gambling Help Online

1800 858 858

Australia — Free, 24/7

What Is Problem Gambling?

Problem gambling — also called gambling disorder — is when gambling begins to negatively affect your finances, relationships, mental health, or daily life. It is not about how much money you gamble or how often. It is about whether gambling is causing harm.

According to the UK Gambling Commission, approximately 0.5% of adults in the UK are classified as problem gamblers, with a further 3.8% at low or moderate risk. Problem gambling is a recognised mental health condition and is treatable.

Signs of a Gambling Problem

💸

Chasing Losses

Continuing to gamble to try to win back money you have lost, often resulting in larger losses.

🤐

Hiding Gambling

Lying to family or friends about how much time or money you spend on gambling.

😰

Gambling to Cope

Using gambling to escape stress, anxiety, depression, or other difficult emotions.

💳

Financial Problems

Borrowing money, selling possessions, or neglecting bills in order to fund gambling.

🔄

Can't Stop

Repeated unsuccessful attempts to cut back or stop gambling, even when you want to.

🧠

Preoccupation

Thinking about gambling constantly — planning the next session, reliving past bets, or thinking about how to get more money to gamble.

Self-Assessment Quiz

Answer these questions honestly. If you answer "yes" to three or more, consider speaking with a professional support service.

In the past 12 months, have you...

Needed to gamble with increasing amounts of money to get the same feeling of excitement?
Felt restless or irritable when trying to cut down or stop gambling?
Made repeated unsuccessful efforts to control, cut back, or stop gambling?
Been preoccupied with gambling (e.g. reliving past experiences, planning future bets)?
Gambled when feeling distressed, guilty, anxious, or depressed?
After losing money, returned another day to try to get even?
Lied to conceal the extent of your gambling?
Jeopardised a significant relationship, job, or opportunity because of gambling?
Relied on others to provide money to relieve a desperate financial situation caused by gambling?

Responsible Gambling Tools

All reputable online casinos offer built-in responsible gambling tools. Use them proactively — before gambling becomes a problem.

Deposit limits — Set daily, weekly, or monthly maximum deposit amounts. Once set, limits can only be reduced immediately; increases take 24–72 hours to activate.
Session time limits — Receive reminders or automatic logouts after a set playing time. Helps prevent losing track of time during a session.
Loss limits — Cap how much you can lose in a given period. Prevents chasing losses beyond a threshold you have decided in advance.
Reality checks — Regular pop-up reminders showing how long you have been playing and your net session result.
Self-exclusion — Voluntarily block yourself from a casino for a set period (1 month to 5 years) or permanently. Cannot be reversed during the exclusion period.
Account cooling-off — Take a short break (24 hours to 6 weeks) without fully closing your account. Useful for mild concerns.
GamStop (UK) — National self-exclusion scheme covering all UK-licensed gambling sites simultaneously. Free and instant at gamstop.co.uk.